1 reviews | Active since Jan 2017

22 Apr 2017, 19:24

Online booking system is pathetic

<p>At 16:00 this afternoon I tried to book tickets for fast and furious 8 at tygervalley ster-kinekor. I created a profile, enteres my details and went to do the booking of the tickets. After I selected the vitality ticket and club card ticket and wanted to proceed to payment, it said I first need to activate my account with an activation email that was sent to my email address. It is now 19:22 and I have still not received this email. I tried multiple times without success and this caused all the tickets to be sold out before I could buy a ticket at the cinema itself. I am very unhappy about this terrible service. </p>

0
Replies (3)
Ster-Kinekor
Ster-Kinekor's reply20 Jan 2018, 20:46
Official

We apologise for the inconvenience caused,you have to get the card at the cinema and activate it on the website ,you will not get the activation link on your email if you don't have the card .

Ster-Kinekor
Ster-Kinekor's reply20 Jan 2018, 20:46
Official

We apologise for the inconvenience caused,you have to get the card at the cinema and activate it on the website ,you will not get the activation link on your email if you don't have the card .

Ster-Kinekor
Ster-Kinekor's reply20 Jan 2018, 20:47
Official

We apologise for the inconvenience caused,you have to get the card at the cinema and activate it on the website ,you will not get the activation link on your email if you don't have the card .