1 reviews | Active since Nov 2017
Online booking problem
On the 25th of November 2017 I booked seats at Cinema Prestige at The Zone in Rosebank to watch Justice League at 20h00. When i collected the tickets from the self help computer they were dated as 18th of November 2017. The seats I booked were thus double booked and i could not watch the movie.
I am extremely dissapointed at the service received as I wasted both time and money.
I have proof of my online booking confirmation as well as the incorrectly dated ticket i received,
Dear Ahmed
Thank you for bringing this to our attention.
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Best regards,
Dear Ahmed
Thank you for bringing this to our attention.
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Best regards,
Dear Ahmed
Thank you for bringing this to our attention.
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Best regards,
Dear Ahmed
Thank you for bringing this to our attention.
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Best regards,