PS
Pranesh S
1 reviews | Active since Dec 2014
03 Aug 2019, 12:43
Online booking HARDLY EVER WORKS FIRST TIME!!!
Your online booking site is so NOT USER FRIENDLY!!! Today I'm trying to book online and your error for today is 'can't validate my EDGARS' card!!! WTH!!!! Forever having issues and I have to call your help centre to sort out. It costs so much of time and money just to book tickets with you. YOU try it and see. Then YOU go make bookings at Nu Metro and experience the pleasure. In fact its easier to book plane and accomodation for a trip around the world than a Ster Kine movie ticket!!! SO DISAPPOINTED!!!
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Ster-Kinekor's replyOfficial
23 Aug 2019, 10:56 Good Day Pranesh
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Ster-Kinekor's reply23 Aug 2019, 10:56
Official
Good Day Pranesh
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.