CK
Chanté Kennedy
1 reviews | Active since Oct 2018
03 May 2019, 20:43
ONE TICKET, 3 PAYMENTS
At the beginning of April I struggled to but endgame tickets. Each time the website or app kicked me out and said the payment did not go through. I finally managed to get a ticket, but I just checked my account only to see that the payment went off three times. I only received 1 ticket. This is nonsense. Have tried contacting them but I have received no answer. R300 is a lot of money for a university student.
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Ster-Kinekor's replyOfficial
09 Jun 2019, 12:24Good Day Chante K
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Jun 2019, 12:24
Official
Good Day Chante K
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor