1 reviews | Active since Sept 2015
NOT VERY PROFFESIONAL
ON SUNDAY 06-09-2015 WE WENT TO BAYWEST MALL TO DO SUM SHOPPING AFTER ALL THE SHOPPING WE DESIDED TO GO TO THE MOVIES. WE DESIDES TO WATCH THE NEW LEON SCHUSTER MOVIE. WE BOUGHT THE TICKETS , AND THE SNACKS , AS WE WANTED TO GO IN THEY ASKED ME HOW OLD MY CHILD IS . YES HE IS NOT 10 YEARS OLD , BUT WAS UNDER PARENTS SUPER VISION . SO NOLUTHANDO DID NOT WANT US TO GO IN. <br> <br> ON SATERDAY 12-09-2015 MY BOY GO'S TO ONE OF HIS FRIENDS BIRTHDAY PARTIES AT THE BOARDWALK AND ALSO WENT TO WATCH THE LEON SCHUSTER MOVIE . AT THE BOARDWALK THEY LET HIM AND ALL OF IS FRIENDS ALL UNDER 10YEARS OLD IN TO THE MOVIE. <br> <br> WE DO YOU PULL THE LINE , I AM VERY DISCUSED IN THE MANNER THAT THE MANAGER AT BAYWEST HANDLED EVERYTHING. DID NOT EVEN OFFER US TO GO AND SEE ANOTHER MOVIE , SHE JUST GAVE BACK OUR MONEY AND SAID HOPE YOU HAVE A NICE DAY. YES MY BOY IS NOT 10 YEARS OLD BUT WE DO YOU END UP LETTING PEOPLE IN AT THE ONE MOVIE CENTRE AND NOT IN THE OTHER. AS WE DO NOT STAY AROUND THE CORNER , WE ARE ABOUT 100KM AWAY.<br> <br> VERY UNHAPPY AND DONT THINK THAT IT WAS HANDLED IN A GOOD MANNER
Thank you for your feedback on your experience at our Baywest cinema.
Age restrictions are imposed on films by the Film and Publications board, as an exhibitor we are bound by law to adhere to them.
I apologize sincerely if the manner in which the rule was app**** was perceived to be unprofessional. That is indeed something we will investigate and address in line with our internal processes.
Regards
Tanya
Thank you for your feedback on your experience at our Baywest cinema.
Age restrictions are imposed on films by the Film and Publications board, as an exhibitor we are bound by law to adhere to them.
I apologize sincerely if the manner in which the rule was app**** was perceived to be unprofessional. That is indeed something we will investigate and address in line with our internal processes.
Regards
Tanya
