1 reviews | Active since May 2016
Not surprised people r being replaced by machines
On the 20th March 2018, I went to Eastgate branch & left there so angry I could not think clearly. Than to add insult to injury ... I do not get a reply to my complaint.
I first waited forever before the Thembilihle Shabalal stopped her chat with her boyfriend than I purchased tickets which she kept messing up and had to call the manager. Finally I go to the concession counter I was given a set of 3D glasses. Go figure ... Death Wish is not a 3D movie.
Was given a Fanta when I ordered Coke. Finally so flustered I pick up another customers cooldrink and walk off ... very embarrassed when he pointed it out.
Not surprised that staff are being replaced with machines.
Dear Vanessa,
We are so sorry to hear about your bad experience.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Vanessa,
We are so sorry to hear about your bad experience.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor