KJ
Karen J
1 reviews | Active since Jul 2019
07 Jul 2019, 15:32
Not even worth half a star
East Rand Mall - let us sit in theatre with readmission tickets...guess what...never told us movie is not going to show due to fact that projector burned out AGAIN...GET A DAMN NEW EXCUSE!!! YOUR STORIES ARE GETTING OLD!!!! You let us sit in theatre for 30 min and don't even come in to tell us. Your service is disgusting! We will rather wait for movie to be released on DVD. Ster-Kinekor will never see us again. Once bitten twice shy....we were "bitten" to many times.
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Ster-Kinekor's replyOfficial
09 Jul 2019, 20:15 Good Day Karen
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Jul 2019, 20:15
Official
Good Day Karen
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor