Not bothered

I forgot my bank card with the bookings desk on Woman's day, 9 August 2018. Neither the assistant nor the manager could be bothered to phone the number on the back of the card to report it to the bank. I went back on the Friday just to be told that they have the card in the safe but the manager is busy and cannot unlock the safe to retrieve it. Left my details with the assistant that says he knows about the card and will get the manager to call me. No call. Tried phoning any number for Tygervalley that I could find, no answer. Phone Ster Kinekor's customer support, they first give me the wrong number, then they give me the managers cell number, which just goes to voicemail. Went in to rather talk to them on the Monday but now all of a sudden no one knows where the card is and no manager can be bothered to come out and talk to me. Left my details again, and again, no call. Tuesday I phone customer care again, explain everything, this chap actually tries to help but even he cant get hold of anyone over the phone. Says he'll phone me back on Wednesday which is today, no call. I have lost my card previously and got it back the same day, just because someone was helpful enough to phone the bank to tell them I left it there. Seriously Ster Kinekor, this has left a very sour taste in my mouth. And why on earth can't anyone reach Tygervalley over the phone?!