1 reviews | Active since Apr 2017

12 Apr 2017, 10:45

Not able to change a booking

<p>What a disapontment that one can not change the booking date once you have made a booking?? Their terms and conditions states that once a booking is made, it can not be changed.</p> <p>In today's technology age? not possible??</p> <p>I don't want a refund, i would just like to change the date??</p> <p>Customer services just refer you to the terms and conditions</p> <p> </p> <p> </p>

0
Replies (2)
Ster-Kinekor
Ster-Kinekor's reply17 Jun 2017, 18:53
Official

Dear Pieter Kruger

We really do apologise for the inconvenience caused to you

some one will give you a call to assist you with the changes.

's update17 Jun 2017, 19:13
Reviewer Update

Dear Sterkinekor,

Thank you but it has been 2 months since i needed to change my booking. I have donated the 4 x tickets to other people and booked 4 x new tickets for the next day.