Not A Single Seat For Four Viewers

I am utterly disgusted with the service I have recieved, I purchased tickets in advance for thw show on the 4th of Aprik, and the show started at 11:00, we then got to the cinema and then purchased our popcorn where we were ill treated ( this is not the first time dealing with the same person of high sarcasm), when eventually we were trying to look for seats there were none available, we have purchased the tickets on the 16th of March 2015 and we had to sit on the floor because all the tickets that were available for exchange were also sold out, which seemingly means that they have overbooked for the 11:00 show. I really would never make use of Ster-Kinekor again and think I might be moving over to Nu Metro if this issue isnt resolved.<br> <br> If nothing gets done due to this I will then take steps further since I am fully aware of my consumer rights.<br> <br> I will love some feedback as soon as possible. Thanks again fkrtaking the time to read through my ccomplaint and finding ways to have this issue resolved.