1 reviews | Active since Jul 2011
NON RESPONSE TO COMPLAIN
Please note that I attended a movie night on 12th August 8 pm show, and five minutes into the adverts the screens all switched off. It was mayhem and no one advised on what the matter was. Eventually after 20minutes we walked out the cinema and it seemed it was the technical issue across all cinemas. The matter was not addressed, apart from a lady who signed our slips. I reached to your twitter account timeless times, and as quick and immediate turnaround and constant tweeting on behalf of the account I am appalled that they have not attended to my enquiry or advise on how to move forward with the matter.
Dear phindile
Thank you for taking the time to give us feedback
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Dear phindile
Thank you for taking the time to give us feedback
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.