AH
Areff H

1 reviews | Active since Jul 2017

21 Feb 2018, 20:08

No value

My wife and I went to Forest Hill Ster Kinekor on wed 21 Feb and when the movie started, the lights we left on . I had to leave the cinema to get someone to turn the lights off. Speaking to the staff was a waste of time as no one was interested until I become loud and irritated. I asked to see the manager but not available.. no value for money spent!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply22 Feb 2018, 09:22
Official

Dear Areef Hamid

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor

Best regards,