No ticket checking?

We have been planning to watch Pacific Rim since the day it was announced. Everyday checking the mobile app to see the times and dates. We decided to go watch it yesterday due to half price tickets. As students we never book online due to not having debit or credit cards. We checked the Monday night how much it would cost to watch and which time it would start, knowing it's only 2D at the N1 City branch. As we were about to leave for the shopping mall, we saw the movie no longer on the movie listing on the app. My friend said same thing happened with Black Panther but that it was still showing. When we get to the cinema, the poster of Pacific Rim has been removed. When we asked the lady behind the counter she said the movie is showing just not that day due to maintenance. Please tell me why could the app not tell us that there are repairs or maintenance and why does the cinema not put a sign up outside before entering cinema to say it will not be playing that day. Wasted petrol and time. We then checked Tygervalley and it listed as 3D, which cost us to drive all the way home to fetch our 3D glasses.

We then went to Tygervalley where we had no one behind the desk, so we had to use my friends mothers bank card to self book. When we came back later to give our tickets in no one was there to check. Not behind the counter nor by the ticket checking machine, which was off. We felt very dishonest but clutched our tickets and looked around. And saw no one. We even kept out tickets in hand in case someone maybe checked the cinema. The same thing happened on a busy Saturday a month ago when i went to watch Black Panther, no one checks tickets. The cleaning staff are very rude and gossip about people and think that you can not understand them. Please teach your staff manners and to do their job, cause they are all M.i.A. How can a cinema only have 2 people on duty at the concession booth and 3 gossiping cleaners. Where are the rest of the people?