1 reviews | Active since May 2018
No sound in Vaal mall during trailers
Watched Avengers in Vaal mall Vanderbijlpark on the 1st on May. There was no sound during the showing of the trailers. Missed Deadpool and Ant man, and a host of others. Paid such a large amount for a ticket and not an apology or explanation was given. Poor service
Dear Ravesh,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Ravesh,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor