No response 1 year later from Ster Kinekor

1 year after posting here that an expensive pair of trousers were ripped on a protruding nail on a seat in Ster Kinekor Sandton,(Thanks Hello Peter for telling me post has now expired) with them responding that \The relevant department will get back to you soon"";15/07/21 11:02;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792318;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/07/21 10:11;15/07/21 8:20;No Parcel/Not Answering the Phone;;Everyone;;Should have received a parcel from the UK last week, the tracking system in the UK was able to confirm that our parcel wasnt delivered here, we have no idea where it is, the tracking on the website doensnt even work?<br> i have been phoning from yesterday morning, theres no answer, phoning this morning holding on for 20min and STILL no answer, and no reply on emails,why do you have customer service? theres no service, what do the post office do all day if they dont reach their responsibilities?<br> <br> Its embarrassing to have a posting service so utterly *********** and lazy to do a simple job.<br> Do your job or find someone that WILL!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;231388;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/07/21 9:48;15/07/21 8:21;MTN call centre agents are retarded lying *******s;A***?;Ayanda;***;So, after f*** knows how many emails, calls and complaints on HelloPeter, I finally get a cut-and-paste response from \Ayanda\"" on HelloPeter saying that the amount that I am querying is for supposedly having purchased a 1GB data bundle by dialing *141*. Little does \""Ayanda\"""