BM
Bongani M
1 reviews | Active since Feb 2015
14 Feb 2015, 13:38
No Reply Service
Yesterday I booked 2 tickets for Fifty Shades of Grey at The Grove Mall. I have not as yet received any information on how I can retrieve my movie tickets later today. After posting an enquiry on the website and 2 follow-up complaints, I even called the ticket-line 8 times this morning with no answer and I also tweeted them twice. My query is still unsolved but money has been billed to my account for the purchase of the two tickets. I am very unpleased by this matter
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Ster-Kinekor's replyOfficial
17 Feb 2015, 10:08Hello KroptiK ,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Ster-Kinekor's reply17 Feb 2015, 10:08
Official
Hello KroptiK ,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor