1 reviews | Active since Mar 2014
No medium sized boxes.
We bought 3D movie tickets and wanted to buy medium combo's. But they did not have stock of medium popcorn boxes and were told we have to buy large boxes, pay extra, and fill the boxes half way. So we called the manager, George, and he said the refreshments ARE SUBJECT TO AVAILABLITY. we asked him how many people complain and he said almost everybody. We asked him what he can do about the situation, he explained that the system takes privilege above costomers and that he'll rather refund the tickets than lose R10 on popcorn. So were funded the tickets and decided to spend our money on a calamari meal at ocean basket.
Thank you for taking the time to contact Ster Kinekor, your feedback is important.
Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)
Best regards,
Thank you for taking the time to contact Ster Kinekor, your feedback is important.
Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)
Best regards,
