1 reviews | Active since Jul 2017
No Loyalty Cards
<p>I registered online on the 6th of June 2017 and a while after tried to book online for Despicable Me 3 only to learn that I needed the actual loyalty card number in order to qualify for the Tuesday discounted special. I went to the Blue Route branch and they didn't have any stock of the cards. They couldn't tell me when they would get more stock and how else I could go about watching the movie with my son seeing that I had already registered online. It's been weeks and they still haven't contacted me or made a plan to get me a card from another branch. Instead I was told by a gentleman from customer service after calling them that I need to go to another branch to get a card, but there is also no guarantee that they would have stock. How inconvenient.</p>
Dear Genevieve
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Dear Genevieve
We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.