SA
Shayma A

1 reviews | Active since Feb 2015

09 Feb 2015, 12:31

No feedback received from Query

I have been struggling for the past 3 weeks to speak to someone re: Edgars Club activation @ Ster Kinerkor<br> <br> I have completed the request sheet supp**** on the website TWICE...but no response<br> <br> Today i tried to call the number supp**** on website....This is a different story - There is an option for queries, and one for complaints....they let you hold the line for a few minutes then your call gets cut-off, then you have to call again.<br> <br> I believe that this is unacceptable.....

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Feb 2015, 14:29
Official
Hello shayma,

We are very sorry for the inconvenience you have experienced and thank you for bringing this matter to our attention.

Your query is being investigated and I will update you as soon as I have feedback.

Kind regards,
Tanya