CK
Cindi K

1 reviews | Active since Aug 2016

31 Mar 2017, 18:38

No FeedBack

<p>I have lodged a complaint with you guys two weeks ago. You message said your Area manager would call me. A week later i called your call centre and i was told, they didnt sent my numbers through. how incompitent. how does none incomplete information when there is already a complaint with you? till this day i have never recived a call even after following up twice! you have no customer service!</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply27 Jun 2017, 12:50
Official

Dear Cindi

Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.