No Customer Service

<p>I phoned Customer Service on 20/12/2016. Was promised that a supervisor would phone me back. I have messaged you Facebook team about 4 times trying to get someone to phone me, but I'm getting ignored like a STOP sign. This is a classic case of "How to make a bad situation worse. #1: Ignore your clients". <br /><br />Original Complaint:<br /><br /></p> <p>Booking number: 42600<br /> Booking ID: WKGW7MX</p> <p>I had to book my tickets via your ticketline because every time I selected 3 X Full Price & 1 X Vitality (and entered my SK Vitality Card Number), on Step 2 (Select Seats), it would only allow me to select the 3 X Full Price and would disregard my Vitality Ticket.</p> <p>I explained this to the lady that assisted me on the ticketline. I was then charged R14 booking fee because I booked via ticketline. This is not fair, I would have much rather booked online, but because your website is broken I had to spend 13 minutes on the phone with this lady AND then you charge me R14 for the inconvenience.</p> <p>I phoned your customer care almost 2 hours ago and asked that my R14 booking fee be refunded. A supervisor would have contacted me and I am STILL waiting for that phone call.</p> <p>Please contact me ASAP so that we can resolve this.</p>