No care attitude

It's been over a year since we attempted to watch Fast and Furious 7 in cinema number 6, in Northmead Square. The sound was so ear piercingly loud, that we had to walk away, and not complete the movie. I opted for a complaint with the manager, as well as leave a complaint at the unmonitored \compliment/complaint"station in the entrance hall. Thinking it would get fixed. It didn't. We again pulled the short stick"