MH
Marion H

1 reviews | Active since Apr 2013

20 Oct 2018, 13:40

No Birthday movie ticket

No Birthday movie ticket. It shows on my dashboard that I have a free movie ticket but it doesn't pull through when I book.

0
Replies (2)
Ster-Kinekor
Ster-Kinekor's reply23 Oct 2018, 08:51
Official

Good Day Marion,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.

Kind Regards

Sterkinekor

MH
Marion H's update22 Nov 2020, 20:12
Reviewer Update
I was never contacted regarding this issue and to date I don't bother going to Ster Kinekor anymore.