MN
Marelise N

1 reviews | Active since Nov 2016

25 Nov 2016, 14:49

New Look Ster Kinekor Website Is A Disaster

<p>Your new look website is a complete disaster. All I want to see the what is showing at a specific cinema on my selected day so that I can choose what times correspond for my kids and I. Using this new look website, this is impossible and I have to look every single movie up, WRITE DOWN what times they are showing on each day and then I might as well just design my own website. This now forces me to call in which is a bigger nightmare because of course no one knows how the website works.</p> <p> </p> <p>Please can we urgently have this fixed?</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 18:11
Official

We apologise for the inconvenience caused to you. Please bypass the website login for now by just choosing your movie and cinema. Ignore the "Sign in" part, choose the movie and cinema, the time and number of seats. The website gives you card options for which to book. Then there is a grey space next to the number of tickets. Add the loyalty card number, then click on "add", and if you chose more seats and have another card number, please add that now, in the same space as before. Only one card number at a time can be inserted. Then it takes you to the cinema seating plan where you can choose the seats. After that you insert your name, email and contact details and credit card details.

Please remember to click that you have read the T's and C's before completing the booking.