Never had such poor service in my life

<p>I have now lodged in excess of 4 complaints with Ster-Kinekor. They simply don't bother to respond. Clearly don't care about consumer opinion.</p> <p> </p> <p>I have lodged 2 new complaints, reference numbers: CAS-21857-S4Y7C3 and CAS-24871-K5H9D8. In the past month, I have had disgusting service from your staff AND your website.</p> <p>1. Bookings have not gone through online. Staff could not track the booking and refused to refund us. It took a massive fight to get my money.</p> <p>2. It took us over 45 minutes be served at the confectionary desk resulting in us missing 20 minutes of our movie. Management simply ignored us when we asked for a reason for this.</p> <p>3. The bathrooms are **********. No one cleans them and when we note this to management they have a snotty attitude.</p> <p>4. We booked tickets for an iMax show to be told that the iMax was not working. It then took them nearly half an hour to refund us.</p> <p> </p> <p>I'm tired of the service that we are receiving with you despite the HEFTY price tag you attach to your movies and confectionary. If you guys don't start doing something, i'm done with you.</p>