N1 city Ster- Kinekor service below par (understatement)

<p>To whom it may concern</p> <p>On 08.07.17 my Son, Wife and I went to watch Cars 3 at N1 City Ster Kinekor. On our arrival to Ster- Kinekor we were met with a Line of about 7 in front of us but the waiting period was so long due to the 1 cashier that was there was very slow and the other lady not helping out at all , @ 12h30 when the movie was supposed to start another lady then came to ask cash or card which should of been done 10 minutes ago and that’s not the end of it... as we about to go into Cine 7 there isn’t any booster seats for my son and this is his first time experience to the movies and he had to stretch his neck to see the movie , when I ask the assistant where the seats are he said that there isn’t any cause they are in Cine 5 Minions and we have to wait till the movie is done , and this is while our movie is on already , I mean so you have a establishment that has kiddies movies showing in the middle of June 2017 holidays and you can’t provide them all with a booster seat , come on what type of business are you running , and the last straw was when the assistant came in the middle of the movie to say the seats are available and shout from the back of the room that the seat are available meaning we must come fetch it yourself and not just fetch it ourselves but we had to go fetch in Cine - 5 literally look for booster seats ourselves , come on what service is that. I’m sure if this was Cavendish there service would have been excellent. I’m utterly disgusted in the service N1 City Ster – Kinekor has given my family and I and won’t recommend anyone to go watch movies there unless they want BAD SERVICE. </p> <p>Regards</p> <p>Mark</p> <p> </p>