1 reviews | Active since Apr 2009
Musgrave unable to process app bookings
<p>Pointless booking through the ster kinekor app for Musgrave as they are incapable of processing the barcode (even though the digital ticket is presented) they force you to wait in the cash que which takes time. Melvin was rude and unsympathetic when I asked for his assistance, he kept telling me to complain at head office - a scapegoat attempt to lay blame elsewhere.</p>
Dear Jean-Piere
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Dear Jean-Piere
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thanks for responding.
Thanks for responding.