sW
sikhumbuzo W
1 reviews | Active since Jan 2016
02 Jan 2019, 08:05
Movie schedule
Sunday afternoon went online to check movies playing in Newtown cinema and we decided with my partner will watch Second act which showed play time of 15:45 we Uber to the cinema to get there on time and pay for our tickets. We were told the movie will start at 17:30 but online is saying 15:45, this is not acceptable waste of time and money and we couldnt wait till 17:30 as we had plans. The schedule time online should always be the same as at the cinema. We wasted R118 on Uber for nothing. Is this how you treat your customers changing times when you guys feel like it.
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Ster-Kinekor's replyOfficial
09 Feb 2019, 15:38Good Day Sikhumbuzo,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Feb 2019, 15:38
Official
Good Day Sikhumbuzo,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor