IS
Irene S
1 reviews | Active since Jun 2014
20 Apr 2015, 10:43
Mouse incident - no further feedback re refund
I wrote a report on 14 March 2015 about a mouse that fell on us at the Tygervalley Cinema. A manager from Tygervalley phoned me and said that she would send me an email about giving us a refund, but up to date I haven't received her e-mail. The link to my original report is http://hellopeter.com/sterkinekor/complaints/mouse-in-cine-***<br> <br> Is she still planning on e-mailing me in this regard?
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Ster-Kinekor's replyOfficial
20 Apr 2015, 13:33Hello IreneSaunders,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Ster-Kinekor's reply20 Apr 2015, 13:33
Official
Hello IreneSaunders,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor