1 reviews | Active since Mar 2009
Mobile App not working
<p>The Ster Kinekor mobile application was working fine until approximately 6 weeks ago. don't know what changed, but now the app is completely down. Contacted them and received no reply. Poor customer service!</p>
We apologize for the inconvenience caused to you. We are in the process of upgrading the systems as well as the website. Unfortunately the app isn't currently working normally.
We apologize for the inconvenience caused to you. We are in the process of upgrading the systems as well as the website. Unfortunately the app isn't currently working normally.
We apologise for the inconvenience caused to you. Please bypass the App log in for now by just choosing your movie and cinema. Ignore the "Sign in" part, choose the movie and cinema, the time and number of seats. The website gives you card options for which to book. Then there is a grey space next to the number of tickets. Add the loyalty card number, then click on "add", and if you chose more seats and have another card number, please add that now, in the same space as before. Only one card number at a time can be inserted. Then it takes you to the cinema seating plan where you can choose the seats. After that you insert your name, email and contact details and credit card details. Please remember to click that you have read the T's and C's before completing the booking. I hope this helps.
Kind Regards
We apologise for the inconvenience caused to you. Please bypass the App log in for now by just choosing your movie and cinema. Ignore the "Sign in" part, choose the movie and cinema, the time and number of seats. The website gives you card options for which to book. Then there is a grey space next to the number of tickets. Add the loyalty card number, then click on "add", and if you chose more seats and have another card number, please add that now, in the same space as before. Only one card number at a time can be inserted. Then it takes you to the cinema seating plan where you can choose the seats. After that you insert your name, email and contact details and credit card details. Please remember to click that you have read the T's and C's before completing the booking. I hope this helps.
Kind Regards