Mercury

I had purchased 4 Tickets for myself and my family and paid via my Credit Card which was before the 10th of June 2015. On the 10th I approached the manager to inform him that there was a family emergency had occurred so if I could change the date to the 16/06/2015. He said I had to swipe my card again. And they would reimburse me. Which up until now hasn't happened. On approach him directly, he and his supervisor said they wouldn't be able to help.