Loyalty Points

<p>I've been going to Ster-Kinekor for years and had a Gold loyalty cards. A while back I decided to see how many points I have accumalted over the last few years and was shocked to see I had ZER0 ! I was expecting to see at least 10 000 points!</p> <p> </p> <p>I then went to see the manager at Blue Route to complain because I have just bought a ticket and that didn't even register any points. I asked the manager how am I going to get my points for about the last 3 years and he then said I was supposed to keep all my slips if I want to claim my points. Seriously, who the hell keeps their slips?</p> <p> </p> <p>Also, I tried to login via the website and it is really ****, I can't even reset my password.</p> <p>Really pathetic!</p>