CB
Cindy B

1 reviews | Active since Aug 2015

12 Aug 2015, 12:40

Loud Rodent noises destracting and disrubtive

My husband and I took our 4 year old son to watch the Minion move in 3D last Sunday. <br> To our surprise the Movie was fully booked and only had 3 seats available in the front row - which we took.<br> Needless to say, the movie tickets premium payable for 3D 3D goggles and snacks were quite expensive , but a small price to pay for an enjoyable family moment. HOWEVER, my husband and I were distracted throughout the ENTIRE movie by the sound of MICE / RATS scratching & Squeaking ...In the beginning we thought we were imagining things, however the noise continued throughout the movie and could be heard over the loud movie....<br> I must mention, inside the cinema (At eye sight) everything seemed clean and no visible papers etc <br> However I am really disappointed that our movie was spoilt by disruptive Rodent noises - it definitely took the \fun"away in our experience - Definitely not worth the money we paid :( """

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply12 Aug 2015, 14:39
Official
Hello Cindy_B,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,
Ster-Kinekor