NS
Nasreen S
1 reviews | Active since Aug 2019
11 Aug 2019, 23:45
Locked in
So this is how our evening started, my husband and I decided to watch Spider-Man:Far From Home, the 20:15 show at Bayside Mall. We stayed until the end credits only to discover we were locked inside and the staff already clocked out. The staff locked up without checking if there was any customers inside the cinemas.
Bayside’s mall security had to call the Ster-kinekor staff back to open up for us as they were getting into their transport. Had we been a little later out of the cinema it could’ve have been even worse. very disappointed
Helpful (0)
Replies (1)0
Replies (1)Ster-Kinekor's replyOfficial
21 Aug 2019, 16:46 Good Day Nasreen
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply21 Aug 2019, 16:46
Official
Good Day Nasreen
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
