Live Rodent at Ster Kinekor Cresta

Hi

I had taken my 4 year old son on Sunday the 1st of September 2019 for the first time to watch a movie.. "Lion King"

We had booked tickets and refreshments which cost approx. R500 if not more For myself my husband and my son.

I had booked the 1st row on top therefore there were 5 seats. The 3 of us were the only people on the right hand side of the cinema. The 2 seats against the wall was not occupied.

When the movie finished my husband got up and shined his cellphone torch on the seats to double check we did not leave any belongings behind.

The last seat against the wall, had an live Rodent !!

What could have happened if my 4 year old sat there and was bitten!!!!! Who would be responsible.

And to make the matters worse i am 39 weeks pregnant as well.

This is unacceptable having to sit where there was a disease infected Live rodent!!!

My husband made me call the manager Thuli who was on duty. And he requested we be compensated in some way for this disgusting matter . All she could say was sorry and she cannot do anything.

And thereafter went to call her cleaning staff who were trying to **** the Rodent as it was still alive!!

My husband and i were very disappointed and he instructed me to go to the media and health department regarding this matter.

I have told him i would like to bring it to Ster Kinekor's head office attention before taking the matter further, as it is obvious that the cleaning staff and managers do not care!

There was rodents **** under the seat as well when the cleaning staff lifted the seat. And the cleaning staff and management should not lie and tell us they do a thorough clean up after every movie! God alone knows how many are breathing in that place!!!!

Unfortunately i cannot upload pics here but will definitely be uploading them on social media and it will be sent to the health department as well.

It has been over a week but ster-kinekor did not bother responding!