Late for movie due to no service

<p>My experience with Ster kinekor gets worse and worse each time</p> <p>My account points don't show on the app firstly which is an issue that has been left unresolved</p> <p>No response from Ster kinekor</p> <p>Secondly gateway this past weekend</p> <p>We were in que by one of your stalls for popcorn and refreshments for 30 minutes due to lack of staff firstly</p> <p>Only to then when we got close to the front of the line to be told the line is only for people ordering the pizza combo</p> <p>There was no signage what so ever stipulating this</p> <p>We were already running late despite having our tickets 45 minutes before the movie started</p> <p>And still had to join another que</p> <p>Which again was short staffed I have mailed pics and sent a report via face book messenger as well with no response </p> <p>The service is disgraceful why must one pay huge amounts of money for IMAX only to be late for our movie due to the lack of organization and staff</p> <p>I suggest you reimburse my IMAX tickets as well as refreshments we missed some of the movie due to this </p> <p> </p> <p>why must going to a Ster-Kinekor movie theatre be a stressful expierence trying to no avale to be on time for a paid for movie </p> <p>Poor from Ster kinekor</p>