Last-minute "System Error"

<p>On the 28 November 2016 Ster-Kinekor released bookings for the much anticipated Star Wars movie, Rogue One. Due to the demand for these tickets I decided to book early to avoid disappointment.</p> <p> </p> <p>While browsing for dates I noticed that Cresta Shopping Centre was showing the movie on the 9 December. This immediately struck me as odd as the movie would only start screening across South Africa the following week Wednesday, 14 December 2016.</p> <p> </p> <p>In an attempt to gain clarity I contacted Ster-Kinekor via Twitter at 09:16 on 28 November regarding this early release date. They rep**** to me at 09:20 and confirmed that Cresta was having a pre-screening of the movie. Upon gaining this confirmation, I booked my tickets immediately.</p> <p> </p> <p>On 5 December I received a call from Ster-Kinekor in which a lady, who haphazerdly apologised for the "System Error" of the pre-screening and offered me the option of a refund/or being booked at Cresta for the 16 December.</p> <p> </p> <p>This deeply disappointed me as I am unable to attend a screening on the 16 December due to personal commitments and due the nature and demand for this movie it is almost impossible to get good bookings at this stage - when tickets have been out for so long.</p> <p> </p> <p> </p>