LACK OF SERVICE AT TICKET COUNTER

Despite constantly complaining to Ster-Kinekor, and receiving a couple of 'we'll sort it out' e-mails from them, the ticket counter personnel at both Cedar Square and Fourways cinemas borders on total anarchy. If one is paying cash one is told to go to the Refreshment counter as the ticket counter has no change and they only accept credit cards, and if you have a credit card then you do it yourself! Last Saturday night at Cedar Square, we four ladies (all pensioners and club members) were subjected again to the off-hand directive to go to the 'popcorn' counter for tickets. We didn't go, we didn't pay by credit card, we insisted she serve us tickets and change or go and find someone who could. This was done with a very bad attitude. To cap it all when we asked her to turn her computer screen round so we could choose our seats she said it didn't turn around because the cables were too tight! Both these cinemas are most convenient for us to reach and park at, hence our continuous return. However, it might just be that despite the extra cost incurred, Nu Metro at Montecasino will be our new venue.