lack of customer service and waste of your money

i recently went to the cape gate cinema, which i experienced the worst service ever. i received a call and email from your company. still not happy, Gift wanted me to come again to as the experience will be better, he advised that there should have been someone manning the bathroom however there was no one. i wish ster kinekor could refund my money. who ever reads this should not spend there money at Ster Kinekor, we should show these corporates that they should work on there customer experience and not promote a service that they cannot deliver. it is because of us the client that they make millions every month. so why do we get 3rd rated service and pay such crazy prices. why should i spend money at your cimena again in the hope that your service is better, it should be better from the offset. you have lost a client and i will tell all my family and friends about it because you cannot even resolve my issue.