JS
Johan S
1 reviews | Active since Oct 2013
04 Mar 2019, 09:16
Kids under 7 not allowed to watch kids movie
Drove round trip of 130km total to watch How to train your Dragon at Ster-Kinekor in Polokwane at The Mall of The North with my kids just be be told my kids must be older than 7 years to be allowed to watch it. When asking what movies my kids can watch, I was told that there are no movies they will be allowed to watch, beacause of my daugther being 6 and not 7 years of age. How can they decide what is good for my child and what not. My kids will watch it in any case when the DVD comes out... what is the difference? They must send out a public notice that they do not allow children under the age of 7 to watch movies at Ster-Kinekor!!!
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Ster-Kinekor's replyOfficial
09 Mar 2019, 13:46Good Day Johan,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Mar 2019, 13:46
Official
Good Day Johan,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor