Inexcusable service and extreme overcharging at Ster Kinekor

<p>I won't be returning to the North Cape Mall's Ster Kinekor branch again. I received absolutely terrible service there this evening.</p> <p>After I heard that my Ster Kinekor clubcard expired, I tried to buy a new one at the counter. <br />After waiting in a long queue, I requested to buy the card and I was asked to step aside by a member of staff so that she could help other customers, claiming that the process takes too long and I need to come back after my movie.</p> <p>As a paying customer, I believe that this was an unfair request as I waited in the queue just as the other customers did. But I let that go and bought a full price ticket.</p> <p>Then I proceeded to the snack counter where I tried to order a slush puppy and I was told that it was too watery. I proceeded to order a cooldrink from the soda fountain and I was told that it was out of order. So I was left with option of a 500ml water or a 500ml ice tea (both of which are ridiculously priced I might add). I also tried to order a small popcorn and I was told that I could only order a large popcorn.</p> <p>All of the above is absolutely ridiculous. Had I known about the issues at the snack counter, in particular, before I bought my ticket, I would have turned straight around and gone home.</p> <p>They will never see me as a customer again.</p>