MM
Mohlabani M
1 reviews | Active since Dec 2015
23 Dec 2015, 20:50
Incorrect Booking and Dismal Service
I went in and bought a ticket to watch the Star Wars movie on Imax. Waited in a long queue to receive my refreshments only to find out that the seat I was given doesn't exist. I've gone and wasted an hour of my life I'll never get back and all the management could do was apologisea and give me some bogus re-admission voucher. I cannot believe how badly they handled the situation after I had gone and spent so much time and effort trying to watch a movie. Thanks Ster-Kenikor Eastgate. I'm never going there again!!!
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Replies (1)Ster-Kinekor's replyOfficial
24 Dec 2015, 11:40Hello Mohlabani,
Thank you for reporting this.
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this.
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Ster-Kinekor's reply24 Dec 2015, 11:40
Official
Hello Mohlabani,
Thank you for reporting this.
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this.
We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
