CS
Cherissa S

1 reviews | Active since Oct 2015

26 Dec 2018, 22:31

*********** systems and staff

Struggling for more than a week now to get my digital club card activated for the standardbank 4for3 promotion. Went to the branch, guy just told me to go to the bank. Phoned customer service they told me that they can't help me. I should activate it online. Logged in online and Entered my ID number 100 times. Still says my member number does not qualify. Please stop running promotions if you can't administer them. Worst website ever. Loads forever and tried multiple networks and devices.

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Feb 2019, 10:57
Official
Good Day Cherissa, 

 

Thank you for taking the time to contact us to share your experience.

 

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to 
do so on this occasion. 
 

Kind Regards 

 

Sterkinekor