Incompetecy
There is nothing irritating like someone who over promises and under delivery. I went to Northgate Ster-kinekor Thursday the 26th April, competed two forms for myself and my son. I was given two cards and I was promised that the information I provided with will captured and the cards will be activated the following day. I went online the following day to have the cards activated but I couldn't, kept on saying card not found. Today the 01 May, I am at Southgate Ster-kinekor only to be told nothing was captured I should provide with the information AGAIN and sadly I won't get the discount due to someone being *********** at their job.
I find this very unacceptable.
Dear Lucky,
Thank you for taking the time to contact and bring this matter to our attention.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Best regards,
Dear Lucky,
Thank you for taking the time to contact and bring this matter to our attention.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Best regards,