IMAX *******

We arrived to theater timeously or so we thought to collect our pre booked ticket and purchase refreshments. When we could not order certain products because they ran out then the machine could not print out purchase order. Then we could not order our food that we already paid for because they were understaffed and the staff kept leaving the counter to check on something. So we never had refreshments.Then the 3D glasses we recieved did not work because we were handed the wrong ones. What a terrible experience to make matters worse we had to wait in a queue afterwards to complain to the manager and overheard our story or similar being repeated! my nephew complained the following day about the same thing. I watched Star Wars and I thought it was teething problems but this is ridiculous