1 reviews | Active since Aug 2015
If the kid ain't yours, keep to yourself!!!
On the 7th August 2015, myself and my son of whom is 7 year of age had decided to head on to the movies, as he is quite fond of watching movies. Upon having this mentioned, I am a full time working father, whom spends minimal time with my family, and more time at work than the average person would. Given the fact that Ster kinekor is much closer to home, I've decided to watch a movie with my son. Now because he has watched Minions and Inside Out, I've decided to go ahead and watch Ant Man of which has had an age restriction of 10. I was told by the cashier that this could not be watched because my son is under the age limit. Firstly, I'm not impressed by their service and their staff, namely Naeema. Secondly, nobody else dictates to someone what their children should or shouldn't watch! And lastly, should I go elsewhere, I'd stand confidently enough to know that I could watch that exact movie with my son. Promenade not only have poor movies accommodating kids, but a ****ty service!!!!!! ****ed
Thank you for bringing this issue to our attention.
Age restrictions of films are set by the Film and Publications board and as a national exhibitor we are bound by law to adhere to them.
If we handled the matter poorly we absolutely apologize for that. We will use this as an opportunity to retrain our staff on how to deal with these kinds of enquiries going forward.
Kind Regards,
Tanya
Thank you for bringing this issue to our attention.
Age restrictions of films are set by the Film and Publications board and as a national exhibitor we are bound by law to adhere to them.
If we handled the matter poorly we absolutely apologize for that. We will use this as an opportunity to retrain our staff on how to deal with these kinds of enquiries going forward.
Kind Regards,
Tanya
