I WANT MY MONEY

On the 11 July my hubby and son went to Newtown Junction Mall to watch a movie , while they were buying refreshments my hubby paid with my debit card , thank God for the notify me on my cell saw that a double desduction of R 109.80 was debited off my account. After the movie my hubby queried this on the same day . The matter was not resolved. On Sunday he went back to the merchant and still nothing. On Monday I went back around 17.00pm I spoke to the manager on duty it was a lady . she printed out their statement to check for the transactions. I had my bank Capitec bank statement with me and gave it to her with my contacts showing the 2 transtions off my account. she promised that I will recieve a call the following day NO ONE CALLED ME. Tuesday 7 July I went with my husbad and found Sechaba a manager on duty he knew about my query and he gave me some story that the other manager was to scan my docs to head office but she fell ill. Mind you this was in the late afternoon so this means NO ONE did anything about my query. I even call head office spoke to a Fikile she said an email will be send to the branch . I want my money I want an answer . its 6 days and Iam not happy . !! Noni