1 reviews | Active since Dec 2009
I had to disappoint my Son!!!
I've booked two 3D Movie tickets for Sponsbob on Thursday 26th March 2015 for Friday 27th March 16:45 show. But the Fri when I wanted to print the tickets I saw I made a mistake and booked the tickets for the 26th March 2015 show.<br> <br> I immediately phone Ster-Kinekor Cape Gate to ask if they could help me rectify the problem, but the lady was helpful and said that they cant do anything because I did the booking online, and gave me the number of the online bookings division. <br> <br> I then phoned JHB and spoke to Andronica that told me she cant help me because the date has passed and I've lost the R140.50 I've spend on the tickets of a movie is never went to go see.<br> <br> I asked her if I could speak to her manager, and she said the manager (Vigie) will contact me in a few minutes time. until today no one made contact with me, and I've lost R140.50 on a movie ticket. <br> <br> Your Online Booking reference number is: [***5]<br> <br> Booking details: <br> <br> 2 x Tickets for 3D - The Spongebob movie: Sponge out of water @ 138.00 CAPEGATE ON THU 26 MAR 2015 @ 16:45 NORMAL SEAT F13 @ R69.00 NORMAL SEAT F14 @ R69.00 Booking Fee @ 2.50 Total Price: R 140.50<br> <br>
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
