RB
Rosemarie B

1 reviews | Active since Jan 2018

11 Jan 2018, 23:48

I bought tickets and got billed twice.

I bought tickets with my credit card and got billed twice. I immediately phoned them,which I got instructed to send my statement. All this was done. But its almost a week and no refund or response is received. How do you pay almost R400 for two movie tickets. Not even including the extras like 3d glasses or snacks and beverages. Even spoke to the manager,he said it would be corrected,but nothing.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply13 Jan 2018, 15:32
Official

We apologise for the inconvenience caused,please contact our customer or ticket line with the case number so that we can follow up with your refund request.