KB
Kyle B

1 reviews | Active since Dec 2017

20 Dec 2017, 12:38

I accidentally booked movies for the wrong date; Ster Kinekor happily refunded me

^ Pretty much the title

I didn't expect to get a refund when I booked tickets for the wrong date, and I was expecting to have to pay again (and full price this time, as you can't use discount cards for the same movie twice), but to my surprise when I phoned Ticketline, Ster Kinekor refunded me for my tickets right away so I could book again for the correct date, and I was even able to use my discount cards again. Unfortunately I didn't get the name of the lady who helped me, but thank you so much.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply20 Dec 2017, 13:24
Official

Thank you for you complement ,please double check on the booking before you proceed to payment to prevent refunds .